planned maintenance

Financial planning for your buildings future

Reactive repairs can lead to major financial outlay for buildings, and as with medicine, prevention is better than cure! A robust Planned Maintenance strategy will anticipate and plan the timescales for major expenditure on cyclical repair and maintenance of the building fabric and M&E services, giving you clarity on what to expect and the ability to plan ahead for any big costs.

Implementing a preventative planned maintenance (PPM) regime ensures that your building is kept in good condition, meaning fewer ‘unforeseen’ defects causing damage to the building, downtime on critical systems and services, and disrupting tenants work and use of the building. Most leases will also set out obligations on the lease parties to maintain and repair, and implementing a PPM protects landlords in particular from breaches of the lease and helps to set appropriate service charge collections to prepare for the future outlay. By maintaining the overall health of a property, through targeted cyclical maintenance, clients will maximise both profitability and saleability.

Cardoe Martin has extensive experience advising owners including commercial landlords, investors, asset managers and managing agents on all aspects of repair and maintenance in both the residential and commercial sectors and have advised on a wide range of property classes including commercial office buildings, retail parks and centres, industrial and mixed use developments, residential blocks and listed buildings.

Detailed Reports

The report itself will detail both required, and suggested, repairs and maintenance and advises on issues such as projected dates they are to be implemented. This can help to create a positive relationship between tenant and landlord with proactive planning of works built into lease agreements.

Undertaking a PPM schedule will enable a property owner to allocate monies to ongoing cyclical maintenance. Most PPMs will range from five to fifteen years and may be adapted towards the end of the term to reflect changes in the condition of the building, any new legal regulations or increased cost of works. 


Why preventive maintenance is better than reactive maintenance?

Contractors will be called in at short notice to undertake emergency works when reactive maintenance is required. This can be inconvenient and costly as specialist contractors will charge fees at a higher rate. Extreme cases, such as excessive water damage or structural issues, may require the property to be vacated for safety reducing revenue and causing inconvenience to tenants or residents.

A preventive maintenance plan will pre-empt many problems from occurring and will help to minimise costs and time scales to repair any issues. It will also enable the property owner to factor this into financial forecasts and inform tenants or commercial businesses in advance of any works.   

What is included in a planned preventive maintenance schedule?

This depends on your requirements, lease obligations and the construction and facilities of a building, but will normally cover:

  • Roofs, external elevations and finishes
  • External grounds, lower ground areas and walkways
  • Internal common parts such as service and plant rooms
  • The building services associated with the Landlord’s areas and demise
  • A sample of the communal areas Landlord’s risers
  • Any ancillary elements under the Landlord’s demise
What specialist services are included?

Cardoe Martin has a number of associated specialist engineers and building maintenance companies that we will instruct to ensure that all aspects of the health of the building have been considered. This also has the benefit of resulting in centralised co-ordinated reporting which is overseen by ourselves. Typically this includes mechanical and electrical services engineers and vertical transport engineers relating to lifts and stairs,

What are the typical time scales once instructed by a client?

Once we have obtained all relevant information such as floor plans, sample leases and maintenance records, we aim to insect within one week and complete a report within three weeks of inspection.

What are the advantages of a preventive planned maintenance report?

Implementing a strategic preventive maintenance plan will result in reduced costs as a result of minimal repairs, both reactive and planned. This could also relate to machinery and equipment on site, as well as the building itself, reducing mechanical failure or breakdown causing delays and risk of injury.

Additionally insurance claims will be fewer and cover cheaper plus the risk of a building failure far less likely.



Our team of experienced and qualified surveyors are on hand to assist with your property queries and needs.  

020 7563 8900

Get In Contact

11 + 15 =


Cardoe Martin Limited
3 Lloyds Avenue

020 7563 8900


4th Floor Davis House
Robert Street
Croydon CR0 1QQ

020 7563 8900


Aizlewood Business Centre
Aizlewood’s Mill
Nursery Street
Sheffield S3 8GG

01145 537 800

Privacy Policy
Cookie Policy
Call Now


020 7563 8900


01145 537 800


020 7563 8900

Graham Cardoe – Chairman

Cardoe Martin was formed in 2001 by Graham Cardoe and his partner Chris Martin.

Graham specialised in Commercial Building Surveying and Dilapidations as well at carrying out Building Surveys for private individuals up until taking on the mantle of Chairman in 2017.

Having sat on RICS APC Panels throughout his career, Graham acts as a mentor and counsellor to our APC candidates, assists with the QA processes and is always ready to communicate/impart his 40 years knowledge and experience to the wider team and our clients alike.

Alex Hayward MRICS – Managing Director

Alex joined Cardoe Martin in 2006.

He has extensive experience in a multitude of surveying disciplines and works closely with, and is highly valued by, the major Investment Funds and Asset Managers for whom he oversees both Commercial and Residential development projects.

He achieved his MSc in Real Estate from Reading University in 2013 and in 2016 was promoted to the Board as Managing Director.

Richard Pegman MRICS MFPWS - Director

Richard qualified in 2005, having joined us from a global surveying consultancy in 2015 he took up his Directorship in 2017.

His wealth of experience encompasses commercial and residential surveying, contract administration, project management, dilapidations and specialist Party Wall matters where he is a trusted advisor to many clients.

He leads the company on compliance matters, including health and safety and quality assurance in addition to CPD and training, which are key to the growth and edification of the company.

Alexandra Redmond MRICS – Director

Alexandra came from CBRE in January 2018 to commence her directorship.

Her experience encompassed technical due diligence, commercial building surveys and delivery of major construction projects, which made her the perfect individual to lead the commercial practice team. Her knowledge encompasses Dilapidations for Landlords and Tenants, Commercial and Residential Building Surveys, Planned Maintenance Advice, and Project Management.

As Director she leads the company IT strategy, security, branding and marketing, and is constantly focusing on the improvement and modernisation of our services, systems and reporting methods.

Sajid Rehman MRICS – Co-Head of regional building Surveying

Sajid joined Cardoe Martin in March 2018, tasked with establishing our regional base in Sheffield to service the North of England. Joining us from Allsop Residential Investment Management, where Sajid worked a part of the national Surveying team supporting the portfolio managers with all property condition, maintenance and refurbishment work. Sajid has also worked at RLB and Faithful & Gould working with major commercial assets.

Sajid specialises in Building Pathology and Contracts Administration working on various types of projects ranging from residential housing to commercial industrial units. Sajid has extensive experience is maintaining and improving assets through life cycle analysis of planned preventative and maintenance involving methodical surveying; accurate data capture techniques and thorough reporting to include accurate budget costs.

Lee Rhodes MRICS - Co-Head of regional building Surveying 

Lee gained his RICS membership in 2007 and joined Sajid in our Sheffield office in early 2019 to jointly lead and develop the practice in the north of England.

Lee brings a great depth of experience and expertise to Cardoe Martin, having spent his formative career with some of the top international commercial consultancies, latterly Lambert Smith Hampton.

Whilst his professional surveying skills are focussed in the areas of Dilapidations for Landlords and Tenants, project management and development monitoring, he drives process improvement across the business and relationship cultivation and stabilisation.

Craig White MCIOB - Co-Head of Residential Building Surveying

Craig became chartered with the CIOB in July 2014 and joined Cardoe Martin in 2016 having gleaned a wealth of experience leading the surveying team at Shepherds Bush Housing Association.

In addition to co-heading the residential building surveying department, Craig oversees the defects and maintenance, repair and refurbishment projects of the business with heavy focus on timely and efficient project delivery.

Alan Sanchez – Co-Head of Residential Building Surveying

Alan joined Cardoe Martin in January 2019 to work alongside Craig White.

Alan’s building surveying knowledge is deeply established from his time in commercial practice and the environs of housing associations.

His wealth of experience in leading repair and maintenance projects, cyclical refurbishment, and his efficiency in attending to reactive repair and maintenance matters, strengthens the group’s ability to provide quality, commercially viable results, without delay.

Michael McAleer MCIOB – Senior Building Surveyor 

Michael joined Cardoe Martin in March 2019, joining the Residential Surveying team.

Michael brings a wealth of experience and wide knowledge on cyclical and reactive maintenance work, technical advice for Licence to Alter, and defect investigation and remedy.

He is skilled in managing major complex projects, where he utilises his project management and contract administration experience.

Liam Keating – Building Surveyor

Liam graduated from Aberdeen University in 1999 and joined Cardoe Martin in 2006.

He is an expert on Licence to Alter and Party Wall Matters and brings wide ranging knowledge on rehabilitation and maintenance of large property portfolios for commercial clients. He has a keen interest in architecture and the built environment.

Lewis Pope – Building Surveyor

Lewis achieved the accolade of the RICS “Best Residential Property Management Apprentice 2014” whilst working for Rendall and Rittner, the same year he joined Cardoe Martin to commence his career in Building Surveying.

Having gained his degree in Building Surveying in 2017, Lewis excels in delivering CAD services, is responsible for managing the role of principal designer,  reports on defect diagnosis investigations and prepares specification of works.

Lewis assists the senior team in more complex instructions as part of his development towards gaining RICS Chartered Status in 2019.

Odiri Itoje – Building Surveyor

Joining us in October 2014 as a trainee Building Surveyor, Odiri gained her degree in Building Surveying in 2017.

Odiri has played a key role in developing our Croydon office and has amassed a loyal client base who value her professionalism, work ethic and dedication to providing excellent delivery.

Dealing with a mix of residential and commercial projects, dilapidations and project management, Odiri supports the senior team and gains experience in order to complete her RICS APC programme in Spring of 2019.

Di Spong – PA to Alexander Hayward MD

Di joined Cardoe Martin in 2013 and has worked in the property sector for over 30 years. As the PA to our MD, she is responsible for assisting in company and business matters.

A member of Heart of The City, Di manages our CSR working closely with the local community to deliver educational projects and charity events. 

Corinne Holmes – Surveying Coordinator

Corinne joined Cardoe Martin in 2018.

Her role as Surveying Coordinator is crucial to the business in order to uphold our specialist service offerings in relation to fibre optic installations, expert defect diagnosis, major development monitoring and record keeping.

She is highly skilled in the maintenance of our vital tracker databases, which provide 24 hour updates for our London and Regional offices.

Gina Reeves – Business and Marketing Manager

Gina has been on the team since 2014, working internally with the business to build key client relationships, support the growth and development of the business and working closely with the company directors to assist on business change and drive initiatives forward.

As Business and Marketing Manager, Gina is responsible for arranging training and networking events, managing social media output, website and data management and promoting the business at conferences, events and client pitches.

Michael Kemp FRICS - Consultant

Michael's personal specialist areas include litigation and he regularly acts as an expert, in connection with Landlord and Tenant, disrepair and building dilapidations disputes. He also has extensive experience of the Party Wall Act 1996 and defects analysis.

Michael is involved in the development of junior surveyors in preparation for professional qualification and has acted as an assessor for the RICS in determining the suitability of other candidates for professional election.

Michael is Chairman of the London Branch of The Pyramus and Thisbe Club, a club for party wall specialists, and sits on its National Council. Michael is responsible for the instigation and development of the London Branches hugely successful programme of evening seminars and is widely selected as a Third Surveyor.

Michael graduated from the University of Reading in 1978 and qualified as a Chartered Surveyor in 1982. Michael established his own practice, Kemp & Co. in 1989 operating mainly in the residential sector providing a wide range of building surveying services to private clients. In 2005 the building surveying practice of Kemp & Co. and Cardoe Martin Limited merged to create a broadly based practice offering a wider range of specialist Building Surveying Services.

Michael is retained as a Consultant Building Surveyor for Cardoe Martin Limited.

Upload Your CV